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A gap analysis template starts off with a column that might be labeled “Current State, ” which lists the processes and characteristics an organization seeks to improve, using factual and specific terms. Areas of focus can be broad, targeting the entire business; the focus instead may be narrow, concentrating on a specific business process, depending on the company’s outlined target objectives. The analysis of these focus areas can be either quantitative, such as looking at the number of customer calls answered within a certain time period; or qualitative, such as examining the state of diversity in the workplace. The No. 1 Gap Analysis Tool Provider, brings a suite of powerful business intelligence tools that easily integrate into your analytics
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